What information do we collect?
We do not store any user information permanently. The information during the conversation is in the context during the conversation. Information is not stored after the conversation.We use the following information from the conversation to get the required information from the backend. Request information to the web-hook from APIAI is printed in case of error in the logs. This information is used for debug purpose, in case the requests fail due to some reason or the server crashes.
How do we use the information?
We use the phone number to validate the user with the backend system and extract the relevant information requested from the BSS system.
What information do we share?
We do not share any information with any platform as of now. In case we would integrate later with an analytics platform, we will update the policy accordingly.
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